The Nigerian Communications Commission (NCC), in accordance with its authority under Section 108 of the Nigerian Communications Act, 2003 (NCA), to regulate and approve tariff rates and charges by telecommunications operators, will approve tariff adjustment requests from Network Operators in response to current market conditions.
The approved adjustment, capped at a maximum of 50% of existing tariffs, is considerably lower than the over 100% increase requested by some network operators. This decision takes into account ongoing industry reforms aimed at ensuring long-term sustainability.
These adjustments will remain within the tariff bands outlined in the 2013 NCC Cost Study, with each request being reviewed on a case-by-case basis in line with the Commission’s standard tariff review process. Implementation will strictly adhere to the NCC’s recently issued 2024 Guidance on Tariff Simplification. Telecom tariffs have remained unchanged since 2013, despite rising operational costs faced by operators. The approved adjustments aim to bridge the gap between operational expenses and current tariffs, while maintaining service quality for consumers.
The adjustments are intended to support operators in sustaining investments in infrastructure and innovation, ultimately enhancing consumer experience through improved network quality, better customer service, and wider coverage.
Following extensive consultations with key stakeholders from both the public and private sectors, the NCC made this decision while prioritizing a balance between consumer protection and industry sustainability, including the thousands of indigenous vendors and suppliers who play a vital role in the telecommunications ecosystem.
The NCC acknowledges the financial challenges faced by Nigerian households and businesses and remains empathetic to the impact of tariff adjustments. To ensure fairness, operators are required to implement the changes transparently and educate consumers on the new rates while demonstrating tangible service improvements.
Furthermore, the NCC remains committed to fostering a resilient, innovative, and inclusive telecommunications sector. Its actions are aimed at ensuring the industry’s long-term viability, supporting local vendors and suppliers, and driving the growth of Nigeria’s digital economy.
As the regulator, the NCC will continue engaging stakeholders to create an environment that benefits all—protecting consumers, supporting operators, and sustaining the connectivity ecosystem across the nation.
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